Fixes in contact.html and FAQ

The fixes in the FAQ correspond to the fixes in the contact.html file.

With this commit the contact.html file seems okay but the FAQ is not yet
looked at.

contact.md

@@ -8,7 +8,7 @@ If you are trying to:
 
 Instead of sending us Email, **Please** consider using the [GitHub
 pull request](https://github.com/ioccc-src/winner/pulls) process
-against the master [branch](https://github.com/ioccc-src/winner/branches)
+against the [master branch](https://github.com/ioccc-src/winner/branches)
 of the [ioccc-src/winner repo](https://github.com/ioccc-src/winner).
 
 If you are trying to:
@@ -17,12 +17,12 @@ If you are trying to:
 * **Report an IOCCC website problem** - See [FAQ 5.3](faq.html#report_web_problem)
 * **Report a broken or wrong web link** - See [FAQ 5.6](faq.html#fix_link)
 
-Instead first look at the [IOCCC
+In general, unless you have a fix, if you want to report something, you should instead first look at the [IOCCC
 issues](https://github.com/ioccc-src/winner/issues) to see if the
 problem has already been reported.  If it has been reported, feel
-free to add a comment to the issue.  If you do not find an it has
-been reported, then feel free to open a [new IOCCC
-issue](https://github.com/ioccc-src/winner/issues).
+free to add a comment to the issue.  Otherwise, if you do not see the same issue
+reported, then feel free to [open a new IOCCC
+issue](https://github.com/ioccc-src/winner/issues/new).
 
 If you are trying to: